Returns & Exchanges

RETURNS & EXCHANGES POLICY

All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy and the table below

1. VALIDITY FOR EXCHANGES & RETURNS

All exchanges and returns would need to be raised within 10 days of the invoice date through our Mail care@tinyworld.in. Do read all sections carefully to understand the conditions and cases under which returns will be accepted.

Category Returns Window, Actions Possible and Conditions (if any)
Grocery 10 days Refund only
Stationary (Pens, Diary notebooks, Calculators etc.) 7 days Replacement only Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item. Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.
Computers & Electronics 7 days Replacement only

In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit.


If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery, you will be directed to a brand service center to resolve any subsequent issues.


In any case, only one replacement shall be provided.


For all functionality related issues, do contact the brand authorized service centre directly.
Authorized Service Partner Locator: -

Returns Pick-Up and Processing

Category

Conditions

Correct Product

IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible.

Complete Product

All in-the-box accessories (like remote control, starter kits, instruction manuals, chargers, headphones, etc.), freebies and combos (if any) should be present.

Unused Product

The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/return tags/warranty seals (wherever applicable). Before returning a Mobile/ Laptop/ Tablet, the device should be formatted and Screen Lock (Pin, Pattern or Fingerprint) must be disabled. iCloud lock must be disabled for Apple devices.

Undamaged Product

The product should be undamaged and without any scratches, dents, tears or holes.

Undamaged Packaging

The product’s original packaging/ box should be undamaged.

Shopping cart
Almost there, add $9.00 more to get FREE SHIPPING!

Your cart is empty.

Return To Shop

Add Order Note Edit Order Note
Add A Gift Wrap
Estimate Shipping
Add A Coupon

Do you want a gift wrap? Only $5.00

Add A Gift Wrap

Estimate Shipping

Add A Coupon

Coupon code will work on checkout page

Login


New customer? Create your account

Lost password? Recover password

Recover password

Please Wait...


Remembered your password? Back to login

Register

Don't Have Introducer Id
Login here

Menu